CONTACT
We read every email.
One inbox, two humans, one working-day response time on most things. No support ticket system, no chatbot, no triage queue.
Order help
Already ordered?
Need to change your address, the boat name, or chase a tracking update? Email with your order reference (in the confirmation email).
Most replies within one working day. Out of hours we
read first thing the next morning.
Everything else
Wholesale, custom, ideas
Bulk orders for a marina, custom prints for a wedding-on-the-cut, partnership ideas, or "could you make this": same email, same humans, same inbox.
A few we get a lot
- Can I phone you?
- Not yet — email gets the fastest response and lets us paste your order reference into the right system without misspelling anything. Call-back on request.
- Do you do bulk orders for marinas / hire fleets?
- Yes — we'll knock down the per-print price for orders of 10+ on a single design. Email with rough numbers and timing.
- Can I make a print for someone whose boat I don't own?
- Of course. Half our orders are gifts. If you don't know the boat name, see our gifts page for some sneaky ways to find it.